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Great Leaders Are Inclusive

5/29/2016

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In my years in the military I’ve had friends who were members of elite fighting forces, like Navy Seals and Para-Rescue Jumpers. They were members of small elite groups that very few people could qualify to be a part of.  They had specialized skills and an incredible level of commitment to their specialties. Very few of us could keep up with them if we had to. The demands of their job required that only the most capable could be part of their group. I’ve known really great people who tried to join them but just did not make the cut.
 
I’ve also known commanders of very large Air Force and Army units. Their organizations were made up of people at various levels of proficiency. They commanded organizations that were designed for almost everyone, not just for the elite. So their leadership style had to be quite different. They had to figure out the proper pace to move the organization so that everyone could keep up. The motto was often, “No man (or woman) left behind.” In my opinion, this is the greater of the two leadership challenges, and requires a more people-savvy leader.
 
While some organizations require leadership of extremely talented specialists, most of our organizations require us to lead a variety of everyday people and grow their skills on the job. And most leaders must learn to bring everyone along with them (with the exception of an occasional person who just needs to be let go). They learn the art of moving at a pace where teams can stay together and everyone can keep up.
 
Here are some advantages of an inclusive style of leadership.
 
First, great leaders consider how they can leverage their leadership to develop more leaders. Inclusive leaders help others reach their full potential and maximize their contribution to the organization. Besides just being a good way to treat people, it has very practical benefits.
 
Inclusive leadership builds engagement and loyalty to the leader and to the organization. And employee engagement and loyalty are proven to result in increased productivity and profitability. Our people want to be developed and grow in their capacity. That won’t happen if they’re left behind in our dust.
 
Inclusive leadership helps retain our best employees and grow our organizations’ leadership bench, giving us more options for promotions and succession planning. It also reduces the high cost of unnecessary employee turnover.
 
Inclusive leaders also make a greater contribution to society by producing more leaders and a more capable workforce. A stronger workforce is great for our economy, and producing better leaders is good for marriages, families, communities and our country.
 
Let’s improve our own capacities as leaders to set a challenging but reasonable pace for our organizations, learn to train and coach our people and increase their capacity, motivate people to excel at what they bring to the table, and celebrate and reward accomplishment of clear, reasonable goals.
 
For discussion:
 
  1. Are your people able to keep up with the demands of your organization? Are they able to maintain healthy work habits while still being held accountable to meeting organizational goals?
 
  1. Do you model a healthy pace for those you lead?
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    Author

    Jay Pullins has been leading and developing leaders in a variety of settings for over 30 years. He has a diverse background as a leadership coach, military officer, an appointed state official, and executive leader of Alaska's largest church. Jay has trained over 1,400 leaders in the last five years, from Alaska to Southern California, in various fields from universities to military, construction, product distribution, manufacturing, telecommunications, churches, banks, casinos, and a railroad.

    A 1989 graduate of the United States Air Force Academy, Jay led U.S. and multi-national teams for the U.S. Air Force, the North Atlantic Treaty Organization (NATO), NORAD, and the Alaska National Guard. He led combat crews as an Air Battle Manager in Operation DESERT STORM, the conflicts in Bosnia-Herzegovina and Kosovo, no-fly zones over Iraq, and counter-drug operations in Central and South America. Jay retired as an Air Force Lieutenant Colonel in 2011.

    Jay served as Chief of Staff to the Lieutenant Governor, then Special Assistant to the Governor of Alaska. He also served as Executive Leader of ChangePoint church for five years. He has a Bachelor's Degree in Political Science from the US Air Force Academy, and a Master's Degree in Adult & Higher Education from the University of Oklahoma.

    ​Jay and his wife, Sonia, live in Anchorage, Alaska, and have two grown sons, a daughter-in-law, and two grandchildren. Together, Jay and Sonia are vacation rental hosts. Sonia is an artist and art teacher. She owns Sonia's Art Studio in Anchorage.



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